Sizing Exchange

  • If the size you ordered does not fit, we will accept a sizing exchange within 2 days after delivery. Items must be unworn, unwashed, and in sellable condition with all tags still attached.

  • Please send exchange requests to Hello@GentleAdeline.com. Once your exchange request has been approved, we will send you a return address to ship your items to,

  • Once exchanges are received, we will inspect items to see if they meet our policy. Once approved, a shop credit will be issued so that you may purchase another size.

  • Customer is responsible for return shipping on exchanges.

  • Requests made after 2 days will be denied.

  • Exchanges will not be accepted on custom orders.

  • At this time, we can not accept exchanges on international orders. 

Warranty Policy

  • Gentle Adeline original products are guaranteed for 1 year from shipment receipt to be free from defect in materials and workmanship.

  • Wear, fit, and damage from misuse, water, and/or weather are not considered warrantable.

  • Warranty policy is only valid on new items, purchased directly from our website.

  • Items purchased from other sources do not apply to our warranty policy, no warranty is implied on these items.

  • If an issue is determined to be warrantable, Gentle Adeline LLC will repair or replace (at Gentle Adeline LLC's sole discretion) the item at no cost to the customer. If the item cannot be repaired, and a replacement is not available Gentle Adeline LLC will replace the item with a new item of equal or lesser value. Store credit can be issued in lieu of a replacement item at the customer's discretion. Any return shipping (if applicable) will be refunded.

Privacy Policy

  • Your privacy is important to us, we do not sell or share your information with other sources.

  • Your Email address, contact information, and payment method will be securely obtained and stored only for the purpose to execute the sale(s) you have approved and optional marketing campaigns from us directly.

  • We may disclose your information only if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law, or if we receive legal process.

  • Stored data is periodically deleted from our records, or archived for increased security if the records are required by law.

  • As you browse our website we may collect Google And/Or Facebook analytical data, this information is anonymous and does not include any personal data. The data is used only by our staff to determine which pages and services on or related to our site are being used so that we can continue to improve the user's experience.

  • Our website uses cookies, which are small files stored by your browser when you visit our website. Gentle Adeline LLC uses cookies to make our website easier to use, and help us recognize users to prevent redundant offers or requests for the same information.

  • Our site is operated As-Is, and As-Available, without liability of any kind. We are not responsible for events beyond our direct control.

  • This privacy policy supersedes any previous policies. Our terms of service take precedence over any conflicting policy provision.

  • We may update this policy at any time by posting a new version on GentleAdeline.com

  • By using GentleAdeline.com you agree to this privacy policy, and our terms and conditions

Terms & Conditions

  • Users of Gentle Adeline LLC's website, services and/or products do so at their own will, and Gentle Adeline LLC can not be held responsible for any damage, loss, or any other negative effects incurred from them.

  • The contents, logo and other visual media created by Gentle Adeline and it's affiliates are the property of Gentle Adeline LLC and  are protected by copyright laws. 

  • Users’ accounts on our website and mobile app, or users’ access to our website and mobile website can be terminated in case of abuses or at our sole discretion. 

  • This policy is governed by Idaho state law, any legal action must be taken within the state of Idaho, and within 1 year of the original claim. 

  • Gentle Adeline LLC can not be held responsible for any third party web sites that we link to. User is responsible for reading and agreeing (or disagreeing) with the Terms and Conditions or Privacy Policies of these third parties.